During two half-day Memory Magic workshops offered by MCUL & Affiliates on Oct. 22, attendees will learn tips and tricks for remembering names and gain the confidence to greet members with a personal welcome. Being facilitated by author Paul Mellor, attendees will also learn techniques for remembering policies and procedures, keeping track of to-do lists and follow-ups, memorizing any numbers and recalling details in an emergency situation. Mellor presented at the league's Annual Convention and Exposition in 2012 and attendees overwhelmingly requested the training be offered in a format that would be convenient for frontline staff. Memory Magic will be at Michigan First CU in Lathrup Village and is affordably priced at just $99 per person. Morning and afternoon sessions are scheduled, allowing credit unions to send multiple staffers. For complete details and registration information, click here.