TBA Credit Union Names New CXO
Focused on the member experience, TBA Credit Union (TBACU) has named Meghan Chenoweth as its Chief Experience Officer (CXO). In Chenoweth’s current role as Chief Services Officer, she helps identify members’ needs and provides appropriate TBACU product solutions. This strategic title change highlights TBACU’s commitment to prioritizing and enhancing its members' experience.
As CXO, Chenoweth will lead TBACU’s Member and Card Services teams, Underwriting and Local Service Center, all dedicated to improving members' journeys with TBACU. This role is pivotal in ensuring the team communication members receive the highest service and support, reflecting our dedication to serving the community and building trusted relationships.
"We are excited to connect with our members through innovative solutions and personalized service," said Chenoweth. "I am honored to continue making our members' experiences valuable, and I look forward to the positive impact we have on our community."
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